SENIOR ENTERPRISE SYSTEMS ADMINISTRATOR

Senior Enterprise Systems Administrator 

Supervisor: Director, Enterprise Systems

Pay Status and Classification: Exempt, Regular full-time.

Position Purpose: Responsible for providing system management support for the College’s centralized enterprise systems and ensuring stable, continuous, and secure delivery of mission critical applications and services. Serves as the primary technical and functional support for the Enterprise Resource Planning (ERP) systems and associated integrations with a variety of cloud-based and on-premises applications. Responsible for system provisioning and maintenance that is consistent with College’s goals, industry best practices, and regulatory requirements.

Essential Responsibilities and Duties:

1. System Administration: Provides systems management and support for Union’s multi-user enterprise systems. Ensures database recoverability, integrity, availability, and accessibility. Maintains effective, secure and efficient operation of ERPapplications. Participate in data integration strategy, including planning, development and implementation.
2. System Deployment and Upgrades: Plans, coordinates, and executes system deployments, upgrades, and migrations. Collaborates with the IT team to assess requirements, evaluate technical solutions, and implement system enhancements or new technologies. Conducts testing and quality assurance activities to ensure successful implementation and minimize disruptions. Monitors and tunes system, database, and application performance as necessary.
3. Security and Compliance: Implements and maintains security measures, access controls, and system hardening to protect enterprise systems from unauthorized access, data breaches, and malware. Monitors and analyzes system logs and audit trails to identify and mitigate security risks. Ensures compliance with relevant industry standards, regulations, and best practices.
4. Troubleshooting and Issue Resolution: Investigates and resolves complex system issues, including performance bottlenecks, errors, and malfunctions. Performs root cause analysis and develops solutions to prevent future incidents. Works closely with technical teams, vendors, and support personnel to escalate and resolve critical issues.
5. Collaboration: Works and partners with all members of the ITS department to be responsive to the needs of users and to work on projects as needed. Maintains liaisons with user community, technical staff, and support organizations for resolution of ERP issues. Collaborates with the user community in testing new ERP processes and companion applications.

Qualifications: 

1. Bachelor’s degree, preferably in Computer Science, Information Science or related field, and 4 years systems management experience in Windows and Linux server environments and/or a combination of relevant education, training, certifications, and/or work experience. 
2. Excellent oral/written communication and interpersonal skills as well.
3. Exceptional time management and organization skill and the ability to manage competing priorities.
4. Extensive knowledge of database management systems (i.e., MSSQL, Oracle, MySQL, Unidata, etc.)
5. Proficiency in task automation scripting technologies (i.e., PowerShell, Unix Shell, etc.)
6. Experience providing systems support for a college/university ERPplatform (such as Ellucian Colleague, SCT Banner or Workday) would be desirable.
7. Familiarity with storage and virtualization technologies.
8. Experience working in a team-oriented, collaborative environment.

The annual salary range for this position is $83,000.00 - $90,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

We are committed to recruiting diverse and excellent faculty and staff colleagues, and we recognize that successful candidates may come from a range of backgrounds. We know some job candidates may believe they need to meet every qualification listed in the position description, in particular the preferred qualifications. We encourage you to apply, even if you do not meet every one of the listed preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick and Personal Time
• Winter Recess Break in Addition to Paid Holidays
• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
• Employee Scholarships toward Certifications, Seminars, Training and Professional Development
• Pre and Post Tax participation in a 403(b) Retirement Plan
• Salary Continuation Program in the event of Disability
• Tuition Assistance Program for Employee, Spouse and/or Dependents

Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.

Union College

Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.

Diversity at Union College

Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.

Non-Discrimination Policy

Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws, supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.