Work Days: Monday-Friday
Shift Start/End Time: 8:30 a.m. - 5:00 pm
Hours Per Week: 37
Weeks Per Year: 52
Essential Responsibilities and Duties:
- Reporting: Creates statistical reports used for tracking performance metrics and data-informed decision making. Applies technical knowledge of the database to create segmented lists for the programs they support.
- Annual Giving Operations: Coordinates travel and reconciles purchases for team members they support. Monitors department email account and phone to field inquiries from constituents. Enter contact reports and maintain accurate volunteer records.
- Communications/Events: Assists in preparing print and digital communications, creating event pages, and developing other deliverables. Coordinate with campus partners and outside vendors to help facilitate giving initiatives and events. Assisting with managing the communications calendar, updating statistics and social media engagement metrics.
- Donor Support: Provides outstanding service as the first point of contact for the Office of Annual Giving. Field and troubleshoot donor requests while working closely with all offices within College Relations. Offers direct support to constituents for gift payment.
- General: Participates in the development and execution of an annual strategic plan for the Annual Giving office. Contributes to other campus initiatives and key college priorities if and when opportunities arise. Staffs College Relations events as needed. Pitches in to assist Colleagues as needed.
- High school diploma or equivalent, and/or a combination of relevant education, training, certifications, and/or work experience.
- Experience providing administrative support in a thriving business or non-profit organization.
- Proficient in using a range of business office software applications and systems. Including experience navigating a CRM and working knowledge of Microsoft Excel. Ability to quickly learn other software applications.
- Able to collaborate effectively with colleagues across the College to achieve shared goals and objectives.
- Able to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.
- Able to work in a fast-paced environment and be self-motivated with the ability to manage multiple projects simultaneously.
- Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow professionals.
- Strong oral and written communication skills, including attention to detail.
- Able to anticipate, deliver on, and exceed the expectations of alumni, students, guests, and colleagues.
Previous experience in a higher education setting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Note: All new hires of Union College are subject to a thorough education, work experience, criminal history background check and pre-employment physical where applicable.
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws, supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.