Pay Class and Classification: Exempt, Regular Full Time
Position purpose: Interprets and communicates academic, registration and enrollment policies and procedures and as such attention to detail, strong communication skills and the ability to work collaboratively with all members of a college community is essential. Provides operation and technical support for all registrar related activities including but not limited to course scheduling, records management and maintenance and database management.
Essential Duties and Responsibilities:
- Record Maintenance: Updates student academic records in correlation with the academic catalog. Provides database maintenance support in the student information system. Assists staff and students across the college in helping to navigate and resolve registration errors in support of student registration activity. Assists in overseeing the registration of all students and troubleshoots as needed including part time, visiting, non-degree and other student groups as needed.
- Compliance: Maintains compliance with established record release procedures, including the Family Education Rights and Privacy Act (FERPA). Ensures students are meeting academic program requirements through degree audits.
- Additional Tasks: Responds to inquiries from students, parents, faculty, and staff on matters of College academic policies. Provides administrative support to audit student degrees to confirm that all requirements are met for degree completion. Produces diplomas for graduation and alumni requests utilizing diploma software. Supervises work study students.
- A Bachelor’s degree and/or a combination of relevant education, training, certifications, and/or work experience.
- Experience with databases and/or student information systems.
- Exceptional communication and interpersonal skills, including the ability to be impartial and establish rapport with a diverse range of campus community members.
- Able to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.
- Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow staff colleagues.
- Previous supervisory experience in a higher education setting.
- Intermediate to advanced Microsoft Excel experience.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws, supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.